Frequently Asked Questions

For feeback / issues not covered by this FAQ, please use link at the bottom of this page to submit a ticket.

What is JSH Connect?

One stop platform for JSH members and contacts to manage their personal data, donations, event registration and much more.

I don't have access to JSH Connect, what should I do?

Good news is that if you are a JSH member, your account, membership and household are already setup.

To access your account go to www.jainsocietyhouston.org -> JSH Connect Login -> Reset Password (use same email on which you get emails from JSH)

If you don't get reset password email from JSH Connect within 5 minutes, please check the spam folder.

I still have login / data issues with JSH Connect.

Please read thru below information and if the issue still persists then use the "Open a New Ticket" link. JSH Connect Team generally turns issues around in 1-3 business days.

How do I navigate JSH Connect portal?

Watch this JSH Connect Demo (2 minutes watch time)

Is JSH Connect a secured platform? Are my donations secured?

Yes, JSH Member Connect uses a professional third party CRM system purpose built for and used by non-profit organizations. It also complies with software and financial industry standards. It uses an SSL security layer similar to most other online platforms.

Why I don't see my past donations?

After going live in April, JSH Volunteer teams continues to upload more financial and personal data before that. You may receive updates periodically.

Why is my membership start date shown only from 2023?

Its an effective date based on the new constitution in absence of original start date for some members. We understand most members have been associated with JSH for a long time. We appreciate your support of JSH.

Why I don't see my all family members?

You can see all your family members under Membership -> Manage Submembers -> Choose Existing Members.

JSH connect is a personal portal for each JSH member. Each member would be able to manage their data with own their login details. During registration process (like pathshala registration) JSH Connect will automatically pull in your family members data. After that you will be able to register on their behalf.

I believe the pledge in my account is an error. What should I do?

Please submit a ticket using https://bit.ly/JSHConnectSupport.

Why do I see a different life ID number?

Based on the members feedback, we understood that it was difficult to remember JSH member ID. We have migrated to a new system that gave a new ID BUT your email and personal details are now given importance to locate your information. Past JSH numbers and data are archived for safe keeping.

I still need help with JSH Connect. Who should I reach out to?

Please reach out to technology team on jshconnect.admin@jain-houston.org OR Malav Sanghvi on tech@jain-houston.org

How do I get a JSH membership?

If you dont have a JSH Connect account then go to bit.ly/jshconnect and click on create an account to get one.

After that zelle life membership fees for your family $501 to treasurer@jain-houston.org. Alternatively you can pay via cash / check at the JSH Front Desk.

Once membership fee is paid, you should send an email to membership team on pr@jain-houston.org along with payment screenshot and rest of your family details. Include email ids and phone numbers. Membership team generally responds within 1-2 weeks with membership creation confirmation.

What’s the menu for this sunday?

The JSH Kitchen team prepares delicious lunches for everyone on every Pathshala Sunday. Menu is decided considering multiple factors including Tithi, season etc.

Do you charge rent for the hall?

No, JSH does not charge members rent to use the hall. We encourage anyone to make donations.

who should I contact for Snatra puja

You should connect Temple Liaison at temple@jain-houston.org

What are temple timings?

They are posted on our website - www.jainsocietyhouston.org

I don’t get emails from JSH

Please check your member profile data on jshconnect.org. If you have trouble accessing your jsh connect account, please create ticket via https://bit.ly/JSHConnectSupport

I am new to houston. Who should I contact?

You should contact pr@jain-houston.org and they can help you further.

I need an apartment. Where do most jains live?

Greater Houston has a vibrant Jain community and you can find them in almost all corners of Houston. However most Jains live in Sugarland, Aliana, Katy, Cypress areas.

How much is the life membership?

JSH Life membership is $501. Individual yearly membership is $101 per year for 3 years.

Where can I find an event schedule?

https://www.jainsocietyhouston.org/jsheventcalendar

Do we have pathshala this sunday?

You can access Pathshala schedule on https://www.jainsocietyhouston.org/pathshala

How much is my open balance?

You can find your account details by logging into jshconnect.org and going to “donations” tab. Alternatively, you can find your account summary via our kiosk system - https://kiosk.jain-houston.org/

We want to sponsor lunch. Who to contact?

You should contact kitchen@jain-houston.org OR Kitchen team lead mentioned here - https://www.jainsocietyhouston.org/management

How to give prabhavna for pathshala?

You should contact Pathshala Coordinator pc@jain-houston.org. There are multiple programs like 3P, Pathshala and other events where you can give prabhavana.

What are all the programs we do at JSH?

You can find full program list at https://www.jainsocietyhouston.org/jsheventcalendar

Do you take credit cards?

Yes, you can pay via credit card / cash / check at JSH front desk. You can also pay via a credit card on JSH’s paypal page.

Where can I find event photos?

https://linktr.ee/JSHEventMemories

Where can I find event recordings?

https://linktr.ee/JSHEventMemories

Where can I find meeting minutes for EC?

EC meeting minutes are available to Life and Individual members on www.jshconnect.org under member documents area.

Where can I find meeting minutes for BT

BT / Board of Trustees meeting minutes are available to Life and Individual members on www.jshconnect.org under member documents area

Where are we with the new temple project?

JSH Joint Committee is constantly working with all stakeholders to make JSH’s new facilities and temple a reality. Joint committee also periodically sends updates over whatsapp as well as emails.

What’s the jsh whatsapp group link?

To get added in JSH whatsapp group you can contact secretary@jain-houston.org

Do you provide accommodation?

No, JSH does not provide accommodation.

Where could we find jain food in Houston?

There are many options to get Jain Food in houston when visiting. You should reach out to kitchen@jain-houston.org or temple@jain-houston.org to find more options in the area you would be visiting.

what are the events for daslakshan parva and timings?

You should review events at https://www.jainsocietyhouston.org/jsheventcalendar

Schedule for pratikramans

https://www.jainsocietyhouston.org/jsheventcalendar

How to register for Ekaasna today?

When Kitchen team is planning to give Ekasana facility at JSH, they generally send a registration form over JSH Whatsapp groups.

I want to provide some donation to the temple, how can I do that?

There are multiple ways to donate

zelle to treasurer@jain-houston.org

Donate via cash/check/credit card at JSH front desk.

I am planning to get relocate in Houston, TX Area with my parents. Can you please let us know the Membership information about Jain Society of Houston? Price, Events, etc. along with the procedure to become a member.

Also, if you don't mind, can you please suggest some suburb area for Gujaratis/Jains where I will find more Gujarati people in community? I will really appreciate if you can suggest this needed info as well.

Where can I change change my address, phone number or email address?

You can self-serivce to manage your data on www.jshconnect.org

Hi, I want to to enroll my Son for Pathshala 1st grade, how can I enroll him?

If the pathshala registration period is open then you can register via your account on www.jshconnect.org. You will need to be a life or individual annual member to be able to register.

If the school year has already started then please send an email to pc@jain-houston.org

I just moved to Houston 3 days back...i am looking for a place for rent in Jain community.. Please help if possible.

JSH does not offer any accommodations. However you should reach out to pr@jain-houston.org to see if any private arrangements could be made.

Could I get dhoti at temple?

Dhoti is available upon request when needed before entering the temple.

Do you do house warming Puja?

If you like to do snatra pujan or any auspicious pujans at home, please reach out to temple@jain-houston.org.

Do you do new car puja?

No, JSH offers only religious pujans. Car puja is not offered. However we can connect with you few of our community members who may help you make occasions more auspicious.

What is my current outstanding balance?

You can go to jshconnect.org to find your most recent open balance.

If you have trouble logging in then please reset your password or open ticket using bit.ly/jshconnectsupport

Info about each recurring program

https://www.jainsocietyhouston.org/jsheventcalendar

Executive Committee / Board of Trustees members, profiles, titles -

https://jainsocietyhouston.app.neoncrm.com/membership-directory/1

I want to take a boli, can you reserve it for me?

You should follow the process including any registration form sent for events. Currently JSH assistant is not equipped with reserving a boli labh for you.

Where can I find the JSH budget?

You can login to www.jshconnect.org and access it in the member documents area.

Where can I find JSH financial information / balance sheet ?

You can login to www.jshconnect.org and access it in the member documents area.

What are the reasons for delays in the new JSH facilities and temple project?

JSH Joint Committee is constantly working with all stakeholders to make JSH’s new facilities and temple a reality. Joint committee also periodically sends updates over whatsapp as well as emails.

If you still have an issue / feeback:

Last updated: Jan 14th, 2025